Support

Support is charged in half-hourly units, with a discounted pre-paid bulk purchase option available.  Service packs of 6 and 10 hours must be paid for in full before work can commence. Appointments booked before full payment of a service pack will be charged at the regular hourly rate.

24 hours notice is required for appointment cancellations or a cancellation fee will apply.

Rates

1 hour (9am-8pm) £50 + VAT (£60 inc.)
1 hour (8pm-10pm & Weekends) £55 + VAT (£66 inc.)
1 hour (Emergency 10pm-2am) £65 + VAT (£78 inc.)
10 hour pre-paid pack £450 + VAT (£540 inc.)
10 hour pre-paid out of hours pack £500 + VAT (£600 inc.)

Fees

Cancellation £10 + VAT

Websites

Web Development is charged at a daily rate of £260+vat, your website cost will be dependent on the complexity of your project and the level of work required.