2. Useful Tips

      • Google Apps/Google Acount Unlock CAPTCHA refusing password

        If you're trying to unlock your Google Apps or Google Account CAPTCHA and you're getting a "username and password do not match" error, it seems Google has moved their CAPTCHA unlock to : https://www.google.com/accounts/UnlockCaptcha

        At that page you can unlock any Google Apps or Google Account CAPTCHA, just use the full email address and password (make sure the password is correct!)

      • Hidden User Library folder after Lion 10.7 upgrade

        If you've lost the Library folder from your User's home folder after an upgrade to the new OS X 10.7 Lion, open Terminal (Applications > Utilities folder) and type the following command :

        chflags nohidden ~/Library

        Push return and your Library folder will return once more!

        *edit* post corrected "no hidden" to "nohidden", no thanks to Lion's new autocorrect feature!

      • Mac Defender / Mac Protector fake antivirus for Mac OS X

        A trojan has surfaced that is targeting Mac users, called Mac Defender or most recently Mac Protector. It is triggered by javascript embedded in a website which downloads a .zip file containing the installer. Users who have not unchecked "Open safe files after downloading" will automatically run the installer  and ask for the user's password. Once installed, the program will offer fake reports of viruses found on the system and require a purchase to unlock the full version and remove them.

        To remove the program follow these instructions :

        1. Open Applications folder > Utilities > Activity Monitor, then make sure the drop-down menu at the top right of the window is set to “all processes.”
        2. Use the search field in Activity Monitor to search for MacProtector or MacDefender.
        3. Click on the MacProtector/MacDefender process. Click the “Quit Process” button. Click “Force Quit.”
        4. Drag the MacProtector program (installed in the Applications folder by default) to the Trash. Empty the Trash.
        5. Remove MacProtecter from the Login Items for your Account in the OS X System Preferences (if it exists).

        Prevention :

        To prevent such programs gaining access to your system:

        • Uncheck the "Open safe files after downloading" option in Safari preferences
        • Be careful with where you type your password
        • Never believe anything you haven't installed claiming to have found viruses on your computer (this applies to Mac and PC), especially on a website.

      • Open .wps Microsoft Works Files on Mac OS X

        If you've switched to a Mac and find that even Microsoft Office 2003, Office 2008 or Office 2011 are unable to open your old .wps Microsoft Works files reliably, download and install LibreOffice.

        To set LibreOffice as the default application to open a .wps file, select a .wps file, go to the File menu > Get Info > Expand the 'Open With' section > select LibreOffice and click on 'Change All'

      • IMAP/SMTP Password rejected by Google Apps hosted domain

        If the Unlock Captcha command doesn't allow your IMAP client to authenticate properly and Google is still refusing your password, check if you've enabled the Advanced IMAP Controls under Settings > Labs. Try disabling the Advanced IMAP Controls then re-enabling them, saving changes in between.