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    Mac & PC

    support

    • repairs

      We can repair and upgrade any Apple or Windows-based computers, including but not limited to:

      • iBook, MacBook and MacBook Pro
      • PowerMac G3, G4, G5
      • MacPro
      • iMac, PowerPC or Intel
      • Sony VAIO, Dell, Toshiba, Samsung, Advent and Acer laptops

    • upgrades

      The first rule of upgrading is: is it worth it? We can advise on the potential benefits of upgrading against the maximum capabilities of your machine.

      For example, you can upgrade an iBook G4, iMac G4 or PowerMac G4 with large hard drives and maximum RAM but they will never run websites such as youtube.com or the BBC iPlayer satisfactorily.

      A first generation Intel iMac running with 1GB RAM and Mac OS 10.4 can easily be upgraded with 2-3GB of RAM, a massive 2TB hard drive and Apple's latest Mac OS 10.6 Snow Leopard, making it a fully functional and capable computer all for a fraction of the cost of a new computer.

    • broadband

      If your internet connection is slow or unstable, MacAmbulance can help. We can diagnose faulty wiring or equipment and report it to your internet provider, or assist you in switching to a more reliable provider.

      We collate the experiences of hundreds of our users to build up a picture of the most reliable providers. Often the cheapest providers have sub-standard support departments, making your life more difficult when things go wrong.

    • cross platform

      Instead of restricting your choices to a list of supported devices, we can work with what you have to allow :

      • File Sharing
      • Print Sharing
      • Remote Control/Access
      • VPN Networking
      • Microsoft Exchange Server Integration
      • Shared Email & Calendars

    • data recovery

      Even with all the new technologies added to prevent technical problems developing, hard drives can still fail, losing both your important work files and your personal photos and movies.

      We have a suite of data recovery tools, both software and hardware and if there's any life left in the drive we'll do everything possible to recover your files, replace the drive and restore your data.

    • iPod/iPhone/iPad

      Bring your broken iPod/iPhone/iPad to MacAmbulance and we will diagnose the faulty part, advise on a replacement and the cost effectiveness of the repair. We can replace:

      • Batteries
      • Cracked LCD screens
      • Faulty scroll wheels
      • Broken hard drives
      • Smashed & scratched glass fronts & cases

    • audio/visual

      You've just got your brand new BluRay player home but it won't connect to your Sky+ box, your multimedia receiver or your new 46" LED backlit TV and the picture that you do get is black and white and fuzzy. Instead of attempting to decipher the hieroglyphic manual, give MacAmbulance a call and we'll be on hand to get your devices talking.

      We can advise on new purchases and upgrades to help you get the most out of your digital home cinema experience, especially making sure that the HDTV you're paying for is actually being displayed in full quality on your TV.

      Popcorn not included.

    web design

    • your website

      For any businesses or organisation, your online presence is the first port of call for new clients. The internet has become the most convenient resource for consumer information and your website will be your direct link to potential clients.

      We work with you to create a website that engages and informs the viewer without overloading them with unnecessary information. Simplicity is key to effective communication.

    • content management

      If you need easy access to control your content, we can build WordPress-based solutions, enabling you to log into your website with a web browser and maintain the site yourself, including:

      • Easy access to and management of content
      • Dynamic image galleries
      • Paypal-based online shop systems
      • Google compatible XML sitemaps for greater search engine visibility
      • Blog/news systems

      We can take care of every step of the process, from initial conception and design to building the site and registering and hosting the domain.

       

    rates

    rates
    1 hour (9am-8pm) £40 + VAT (£48 inc.)
    1 hour (Out of hours & Weekends) £50 + VAT (£60 inc.)
    1 hour (Emergency 10pm-2am) £60 + VAT (£72 inc.)
    10 hour pre-paid pack £350 + VAT (£420 inc.)
    10 hour pre-paid out of hours pack £400 + VAT (£480 inc.)

    Fees
    Cancellation £10 + VAT

    Appointments are charged in half hourly sections.

    24 hours notice is required for appointment cancellations or a cancellation fee will apply.

    Service packs of 6 and 10 hours must be paid for in full before work can commence. Appointments booked before full payment of a service pack will be charged at the regular hourly rate.

    contact

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    1. Quick Info

      • 07747778022
        £40 ex. VAT per hour (£48 inc.)

        • Mac Support : OS X installation, setup & troubleshooting, OS X Server configuration
        • Windows Support : Windows XP/Vista/7 installation, troubleshooting and virus/spyware removal
        • Web design & development
        • Google Apps integration, email, documents & calendar
        • Networking configuration & installation : Open Directory & LDAP configuration & troubleshooting

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